ProctorEdu Privacy Policy 

This privacy policy explains how ProctorEdu handles your personal information and data. We value your trust, so we have tried to present this policy in clear, plain language instead of legalese. 

Introduction And Scope Of This Policy 

ProctorEdu LLC is the sole owner of the SaaS product for automatic proctoring service (hereinafter “platform”). The Privacy Policy (hereinafter "the policy") provided below is with respect to our use and protection of any personal information/data you provide to us through our platform. The Policy is applicable to all products of ProctorEdu. You may be required to provide personally identifiable information at several different points on our platform. By accepting the policy at the time of registration, you expressly approve and consent to our collection, storage, use and disclosure of your personal information as described in this Policy. ProctorEdu is not responsible for the privacy policies or practices of other web sites to which you might be linked to from the platform. We encourage you to review the privacy policies of the other platforms from where you are having your examination. 

Type Of Data We Collect And How We Handle This Data 

(A) Personal Information 

When you register with ProctorEdu you must provide a minimum of your legal name, email address and password. You can choose to provide further information like Date of Birth, Education, Professional Experience, Contact and Telephone numbers, Demographics and Behavioral information. You understand by registering with ProctorEdu, we are able to identify you and you allow ProctorEdu to use this information in accordance with our Privacy Policy and User Agreement. We use the information we gather on the platform for the purposes of providing our services, responding to any queries you may have, operating and improving the platform, fostering a positive user experience and delivering the products and services that we offer. Please note that we cannot control the acts of users of the Services. In the event that you encounter any ProctorEdu user who is improperly collecting or using information about you or other users, please contact partners@proctoredu.com 

(B) Non-Personal information 

There may be other instances in which we collect information from you that is more general in nature ("general information"). Such information may include information recorded by our server logs from your browser such as your Internet Protocol (IP) address (which enables us to identify your computer or device on a Transmission Control Protocol/Internet Protocol (TCP/IP) network like the internet), and the specific webpage you requested. Such general information, including the click stream data and cookies, as mentioned below, may be collected from you whenever you access or use the ProctorEdu service, whether or not you provide us with any other personal information. When you use the ProctorEdu service we may collect "click stream data" (server address, domain name, etc.). We use cookies for remembering user names and passwords and preferences, tracking click streams, and for load balancing. Because of our use of cookies, we can deliver faster service, consistent, updated results, and a more personalised experience. You have the option of setting your browser to reject cookies. However, doing this will hinder performance and negatively impact your experience on our Platform. 

(C) Information from third parties 

We may collect your personal information or data from third parties if you give permission to those third parties to share your information with us. We do not store your third-party affiliated passwords, and any other such confidential information 

Report Grievance and Violations 

Any complaints, abuse or concerns with regards to content and or comment or breach of these terms shall be immediately informed to the designated Grievance Officer as mentioned below via in writing or through email signed with the electronic signature to partners@proctoredu.com 

Your Consent 

By using this service, you consent to the terms of our Online Privacy Policy and to ProctorEdu LLC processing of Personal Information for the purposes given above. 

Family Educational Rights and Privacy Act (FERPA) 

As a service provider for educational institutions, we share information protected by FERPA, including student ID numbers and course information, only with outside parties that are deemed school officials with a legitimate educational interest, or otherwise in accordance with our Privacy Policy and FERPA regulations (34 C.F.R. part 99). If you’re an educational institution, rest assured that your information is protected.