Case studies

Drone Class

Drone Class


  • Drone Class is an accredited flight school and recognized entity for unmanned aviation in the Netherlands. In recent years they have trained more than 40,000 people around the world for the EU Drone License, which is required to fly legally in the European Union.

  • The main mission of Drone Class is to take customers into the world of drones so that they can use this technology in a creative and responsible way.

  • Regulatory bodies have introduced strict requirements and certifications for drone operations, further underlining the importance of skilled professionals. In Europe, the rules are set by the European Union Aviation Safety Agency (EASA).

Problem

  • Company team aimed to cut overhead costs, streamline resources, and comply with the requirements of the regulatory body. The crucial aspect was ensuring seamless integration with iSpring Learn and providing a simple user experience with minimal queries from test-takers. The main issue stemmed from the previous proctoring provider, which required students to download a Special Browser on their PCs, leading many to skip the exam. This resulted in both organizational and financial burdens for Drone Class.

Solution

  • To meet the requirements of EU drone licensing, Drone Class chose ProctorEdu for its dependable, scalable, and secure remote proctoring solution. Browser-based proctoring software integrated with iSpring Learn was the best choice considering the request of the company:

"For end users, ProctorEdu provides a customer-friendly way to check-in, that is accessible on all main browsers. No need to download additional software. It has an intuitive and simple interface that is easy to navigate. During the session, users are subtly warned if they exceed certain limits."


  • Drone Class's decision to partner with ProctorEdu for all their drone pilot tests was based on several key factors: scalability, robust and safe proctoring tools to ensure exam integrity, lower expenses, and the ease and adaptability. A year later, Drone Class continues to rely on ProctorEdu for all test-takers.

Implementation

  • Back in 2023, the Drone Class team successfully implemented ProctorEdu. Thanks to a seamless integration with iSpring Learn, connecting to proctoring took just a few clicks.

"Overall, it's excellent. ProctorEdu provides a comprehensive, understandable digital solution with excellent customer support. Administrators can easily set up proctored sessions and there are many additional (proctoring/fraud detection) options you can choose from, without feeling overwhelmed. ProctorEdu offers localisation and support for integrations, such as iSpring Learn. Sessions are automatically recorded and reported. You can choose if you want live-proctoring or not."


Results

  • Sem van Geffen, Co-owner of Drone Class, emphasized the importance of support provided by ProctorEdu which is considered great; fast and friendly responses to questions, quick resolution of technical issues.

"Thanks to an outstanding user experience, we saw a very significant drop in queries and technical issues from our customers.

ProctorEdu offers competitive pricing as well. Our proctoring costs have come down by more than half. Overall we think that ProctorEdu is a reliable partner for the long term."

2024-04-14 15:41